Ledger.com/Start — Official Setup Guide for Your Ledger Hardware Wallet

Ledger.com/Start is the official starting point for securely setting up your Ledger hardware wallet. This guide walks you through downloading Ledger Live, initializing your device, creating and safeguarding your recovery phrase, and best practices for safe, long-term crypto custody.

Overview — What you’ll accomplish

By following the steps on this page you will: download and install Ledger Live, connect and initialize your Ledger device (Nano X or Nano S Plus), generate and record your recovery phrase safely, set a PIN, install verified firmware, and add cryptocurrency accounts. Everything is designed so that your private keys remain on your Ledger device at all times — never exposed to your computer or the internet.

Why start at Ledger.com/Start?

Scammers frequently create fake setup pages that mimic official sites to trick users into revealing recovery phrases or installing malicious software. Ledger.com/Start is the only verified entry point that guarantees you download authentic Ledger Live installers and follow genuine setup flows. Always type the URL manually or use a bookmark — never follow an unsolicited link claiming to come from Ledger.

Security tip: confirm the site shows https://www.ledger.com/start and the browser lock icon before downloading anything.

Step 1 — Download Ledger Live

Ledger Live is the official app for managing your Ledger hardware wallet. It runs on Windows, macOS, Linux, and mobile (iOS/Android). From Ledger.com/Start you can select your platform and download the correct installer. Ledger Live does two things: it provides a friendly interface for wallet management, and it coordinates secure communications with your Ledger device — but it never holds your private keys.

After downloading, run the installer and follow the on-screen instructions to install Ledger Live. If you prefer the mobile experience, download the Ledger Live app from official app stores and pair it with your Bluetooth-enabled device (Ledger Nano X).

Download Ledger Live

Step 2 — Connect and initialize your Ledger device

Use the USB cable included with your device to connect it to your computer. Ledger Live will detect your device and guide you through the initialization process. You’ll be offered two primary options:

  • Set up as a new device — generates a new recovery phrase on your Ledger.
  • Restore from recovery phrase — restores a wallet from an existing recovery phrase.

Choose “Set up as new device” unless you already have a recovery phrase to restore. Follow the device prompts and confirm each action using the physical buttons on the Ledger device — this on-device confirmation prevents software from making unauthorized changes.

Step 3 — Generate and safeguard your recovery phrase

During setup your Ledger will display a recovery phrase (24 words for most Ledger devices). This phrase is the only backup of your wallet. It can be used to restore all your accounts and funds on another Ledger device or compatible wallet.

  • Write it down: use the Recovery Sheet included in the box or another durable paper — never store the phrase digitally.
  • Do not photograph it: photos can leak to cloud backups and expose your funds.
  • Store securely: keep the sheet in a locked, fireproof place; consider splitting copies across secure locations for redundancy.
  • Never share it: Ledger support will never ask for your recovery phrase.
Warning: anyone with access to your recovery phrase controls your crypto. Treat it like the key to a safe.

Step 4 — Set a PIN

After recording your recovery phrase you will be prompted to choose a PIN. The PIN protects the device if it is lost or stolen. Enter the PIN directly on the device using the randomly arranged keypad (if applicable) so that keyloggers cannot capture it. Memorize the PIN — do not write it down where it can be found together with your recovery phrase.

If the wrong PIN is entered multiple times, the device may wipe itself to protect against brute-force attacks. You can then restore it using your recovery phrase.

Step 5 — Verify and install firmware updates

Ledger periodically releases firmware updates that improve security and add features. Ledger Live will notify you if a firmware update is required. Firmware updates are signed and verified by Ledger; always allow the device to verify the firmware fingerprint on its screen before accepting. Never attempt to install firmware from unknown sources.

Keep your device connected during updates and follow all on-screen instructions. Firmware updates do not change your recovery phrase — they enhance device integrity.

Step 6 — Add crypto accounts in Ledger Live

With your device set up and synced, add accounts for the coins and tokens you want to manage. Ledger Live supports many popular blockchains (Bitcoin, Ethereum, Solana, and thousands of tokens) and provides portfolio tracking, transaction history, and integrated services like staking and exchanges where available.

  1. Open Ledger Live and go to “Accounts.”
  2. Click “Add account” and select the cryptocurrency.
  3. Follow the prompts and confirm any addresses on your device screen.

Always confirm the address shown in Ledger Live by comparing it with the address displayed on your Ledger device before receiving funds — this prevents malware from substituting addresses.

Best practices — keep your crypto safe

  • Only download Ledger Live and firmware from https://www.ledger.com/start.
  • Never enter your recovery phrase into a computer, phone, or website.
  • Beware of phishing: bookmark the official site, and do not follow unsolicited links or emails claiming to be Ledger support.
  • Use a strong, unique PIN and consider enabling an optional passphrase for extra security (be aware a lost passphrase means lost access to that hidden wallet).
  • Keep backups of your recovery phrase in secure, geographically separated locations.

Troubleshooting & common questions

Device not recognized?

Try a different USB cable/port, ensure Ledger Live is up to date, and that no other wallet software is interfering. Restart your computer and reconnect the device.

Forgot PIN?

If you forget the PIN and enter it incorrectly multiple times the device will reset. Restore the wallet using your recovery phrase on the same or a new Ledger device.

Suspicious website or email?

Do not interact with it. Ledger will not ask for your recovery phrase online. Report phishing attempts to official Ledger support channels.

Firmware update issues?

Ensure Ledger Live and your OS are updated. Disconnect and reconnect the device, and follow the update instructions in Ledger Live carefully.

Frequently asked questions

Can Ledger recover my funds if I lose my recovery phrase?

No — Ledger does not store your recovery phrase and cannot recover your funds for you. The recovery phrase is the only way to restore ownership of your keys.

Is Ledger safe to use with exchanges and DeFi?

Yes — you can use Ledger to receive funds from exchanges and to securely sign transactions for many DeFi applications (via integrations). Always verify transactions on the device screen.

Ready to start?

Begin your secure setup by visiting the official page and downloading Ledger Live. Follow the guided onboarding steps to initialize your device and secure your recovery phrase.

Go to Ledger.com/Start Learn about Ledger devices

Disclaimer: This guide is informational only. Always verify software and downloads come from https://www.ledger.com/start. Ledger will never ask for your recovery phrase online. Cryptocurrency involves risk — protect your recovery phrase and never share it.